Is the help desk just a piece of dead weight floating around in your organization? Or… is it a valuable tool that is an integral part of the team and provides valuable support? Check out this article:
Recognise the Value of the Helpdesk - Desktop Support | TechRepublic.com
This do-it-yourself help desk helps people file federal lawsuits when they can’t afford their own attorney.
“Now the U.S. District Court for the Northern District of Illinois in Chicago has launched a program to provide free legal assistance for people in filing pro se federal lawsuits.”
Navigating the Maze: U.S. Court Opens Do-It-Yourself Help Desk